Sanjeev Jha

Sanjeev Jha Assistant Professor of Decision Sciences 603.862.0314 Sanjeev [dot] Jha [at] unh [dot] edu

Fields of Specialization:

Technology & Innovation Management, Social and Knowledge Networks, Virtual Collaboration, Credit Card Fraud

Education:

Ph.D., University of Illinois at Chicago (UIC)
M.B.A., International Management Institute, New Delhi, India
B.Sc., College of Engineering, Bhagalpur, India, Mechanical Engineering

Biography:

Recent Research:

Journal Publications

Papagari Sangareddy, S. R., Jha, S., Desouza, K. C., and Ye, C. "Curbing IT Discontinuance through Superior Complaint Resolution Processes," Communications of the ACM, (Forthcoming)

Desouza, K. C., Dombrowski, C., Awazu, Y., Baloh, P., Papagari, S., Jha, S. and Kim, J. Y. (2009). "Crafting Organizational Innovation Processes," Innovation: Management, Policy and Practice, 11 (1).

Ye, C., Desouza, K. C., Papagari Sangareddy, S. R., and Jha, S. (December 2008). "Switching between Consumer Technologies," Communications of the ACM, 51 (12).

Ye, C., Seo, D., Desouza, K. C., Papagari Sangareddy, S. R., and Jha, S. (November 2008). "Influences of IT Substitutes and User Experience on Post-Adoption User Switching: An Empirical Investigation," Journal of the American Society for Information Science & Technology, 59 (13).

Baloh, P., Jha, S., and Awazu, Y. (2008). "Building Strategic Partnerships for Managing Innovation Outsourcing," Strategic Outsourcing: An International Journal, 1 (2), 100-121.

Ranganathan, C. and Jha, S. (2007). "Examining Online Purchase Intentions in B2C E-commerce: Integrating the Human-Computer Interaction, Behavioral, and Consumerist Approaches", Information Resources Management Journal, 20 (4), 48-64.

Papers Under Review

Bhattacharyya, S., Jha, S., Kurian, T., and Westland, J. C., "Data Mining for Credit Card Fraud," Decision Support Systems (Submitted February 2009)

Jha, S., Papagari Sangareddy, S. R., Desouza, K. C., Seo, D., and Ye, C. "Examining Impact of Complaint Management on Repurchase Intention of Consumer Technologies: Employing the Justice Theory Lens," International Journal of Technology Management (Submitted December, 2008)

Conference Presentations / Proceedings

Menchen-Trevino, E., Jha, S., Pathak, M., Papagari, S., Seo, D., and Ye, C. "Wikis in the Classroom: An Agenda for Studying Collaborative Writing in Information Systems Research," Proceedings of the 15th Americas Conference on Information Systems, AMCIS 2009, August 6-9, San Francisco, California, USA.

Ranganathan, C. and Jha, S. "Do CIOs Matter? Assessing the Value of CIO Presence in Top Management Teams," Accepted for Presentation at the International Conference on Information Systems, ICIS 2008, December 14-17, Paris, France.

Watson-Manheim, M. B., Chudoba, K. M., and Jha, S. "A Longitudinal Investigation of Practice Adaptation in a Successful Open Source Development Project," IFIP 9.1 Computers and Work 2007: A Post ICIS Workshop, December 12, 2007, Montreal, Canada

Jha, S. and Watson-Manheim, M. B. "Conduct, Performance, and Dilemmas of Inter-organizational Virtual Organizing: A Literature Review," Proceedings of the IFIP WG 8.2/9.5 Conference on Virtuality and Virtualization, July 29-31, 2007, Portland, USA

Baloh, P., Desouza, K. C., Awazu, Y., Wecht, C. H., Kim, J. Y. and Jha, S., "Roles of Information Technology in Distributed and Open Innovation Process," Proceedings of the 13th Americas Conference on Information Systems, AMCIS 2007, August 9-12, Keystone, Colorado, USA